Are you also someone who considers email as one of the boring marketing strategies? 

If yes, then you need to reconsider your marketing strategy. 

2024 is going to be the year of those who are going to implement email marketing in their marketing strategy. This year email marketing will give you much more than just its common benefits of cost-effectiveness, and one-on-one communication with your target audience.

The AI is all set to amplify the power of email marketing thereby giving a new altitude to your business.

The new upcoming trends in email marketing will change many people’s perceptions of email marketing. It is no longer going to be a boring professional communication channel, but rather one of the cool and creative communication channels that every business professional would be tempted to try their hands at because of the results they will get.

Let’s see what are these email marketing trends would be.


B2B Email Marketing Trends and Why Email Will Always Be Strong?

Email marketing has withstood the test of time. From the early days of email communication to its present use as a marketing tool, email has come a long way. What we need to understand here and take note is that it is going to keep going, no matter how much the landscape changes.

Maybe the medium through which we interact may change, but email as a channel of communication will still stay formidable and compelling. It is the reason it needs to be part of any digital marketing executive’s arsenal of tools. Here is a graph that shows email marketing trends that are giving us clarity on which kind of emails will have better conversions.

Email Marketing Trends Get Response
Source: Get Response Email Trends 2021 Report

Want high open and click-through rates?

Send automated emails triggered by subscriber behavior. It’s even worth doing for simple messages like RSS emails sent when you publish a new blog post. Newsletters and one-off emails still work.

However, triggered emails bring the best results. Why? Timing and relevance. When someone gets a message straight after taking action, they’re more likely ready to read and respond to it. The same is true if they find it exciting and relevant. So it would help if you know your audience (precisely their information needs and preferences.)

Email Marketing Trends 2024 That will Yield You High ROI

1. Interactive communication

If you feel that emails are all about static and heavy texts, you must get yourself updated this year. Yes, emails are no longer texts, but you will see a rise in polls, quizzes, surveys, and even mini-games embedded in emails. 

This will make emails more interesting and interactive.

2. Increased personalization

One of the biggest benefits of email marketing is that you can make it as personal as you can. And due to AI, personalization will be more granular in the year 2024. With AI tools you can tailor your mail to individual subscribers based on their past behaviors, purchase history, and real-time actions. This will make your subscribers feel that the emails have been written for them only.

3. Chatbot Introduction

Chatbots are no longer limited to websites. Now you can use them in your emails too. This will help you to answer your subscriber’s question and close the deal. It will also recommend the products to your reader and close the deal without leaving the mail.

4. Short Form video explodes

Along with the texts and images, emails will start to incorporate short videos, Instagram reels, and TikTok videos to capture attention, showcase products, and tell stories in visually compelling ways.

5. Senders have to adapt to new inbox regulations

Gmail and Yahoo are going to make some changes for the mass email senders to improve the experience of inbox users. From February 2024 senders will be required to 

  • Authenticate their sending domain
  • Allow for once-click subscribers
  • Stay below the spam rate threshold

Those who are sending 5000+ emails in a day will have to set up an authentication protocol called DMARC record.

6. More and more brands will start to implement BIMI

BIMI stands for brand indicators for message identification. In 2021, a new standard started to allow brands to showcase their logo next to emails sent from their domain. 

Though it was introduced in the year 2021, it was adopted by the brands in the later part of 2023. And looking at the benefits that these brands are getting, more and more brands are going to implement BIMI in the coming year. 

Showcasing the brand logo will help the users to recall your brand, open rates, and likeness to purchase. It also ensures that mail has come from the same domain and is opened in the inboxes that support the format that has the same logo.

If you too want to add a logo next to your subject line then you have to follow the following steps

  1. Authenticate your domain with SPF, DKIM, and DMARC
  2. Create an SVG tiny PS version of your official logo
  3. Upload the logo into your domain’s DNS settings

7. New ways of attracting subscribers

An email referral program is the new talk of the town. Creating subscribers is no longer limited to creating landing pages and lead magnets. Of Course, these are the most reliable ways of increasing subscribers, but as a creator, you must find different ways too.

One of the ways is asking someone who has a good number of subscribers with a good open rate to refer to your newsletter. As the person has a good open rate and more subscribers, chances are his/her audience trusts him/her and takes the action of subscribing to your email list.

Another way is asking your subscribers to refer to your newsletter by offering them some incentives like

  • Free download
  • Coupon for your store
  • Voucher
  • E-book
  • Access to high-ticket course

And so on.

8. Mobile Focus

Do you know your open rate and conversion rate depend upon mobile-focused email designs to some extent?

Yes. Because most people open their emails on mobile, if your design is not mobile-focused, they won’t be able to have a great feel of email while opening on mobile. This will gradually stop them from opening your mobile leads to low open and engagement rates.

That’s why in 2024 creating a mobile-focused email design is highly recommended.  For that, you need to ensure the following factors

Responsive design

Ensure that emails fit into the mobile screen of various mobiles for optimum reliability and interaction.

Touch-friendly elements

You need to incorporate larger buttons and links that are easy to tap with fingers

Concise content

It is quite important to keep the mobile content crisp and concise to avoid losing the attention of readers.

9. Mobile Email Marketing Will Explode

Email Marketing Trends Get reponse
Source: Get Response Email Marketing Trends 2021 Report

Email marketing trends show that more and more emails are getting opened on mobiles, and now- wearable devices. This new trend is soon catching up. Close to 35% of emails are opened on mobiles today.

Mobile optimized emails are the in-thing now, and it has become the standard while optimizing emails. Email click-through rates are 100% higher on mobiles than on desktops. It means that engagement rates are going to be on the more upper side too.

Today, most consumers love using their phones for a variety of things. Emails have to be designed and delivered in such a manner that it makes it easier for the user to fulfill the action faster.

According to Business Insider, smartwatches and wearable tech are going to see an increase in usage by over 25% in the next five years. There is a gold mine of opportunity, and marketers should be planning and executing on mobile platforms aggressively.

How to optimize for mobile email?

  1. Go for either a responsive design or fluid design. Responsive design has codes that recognize the device the email has been opened and accordingly resizes the email for better viewing. The fluid design fits any percentage of screen space available.
  2. Keep subject lines short. The shorter, the better. Mobile devices held in either landscape or portrait mode. The length has to be perfect for both views. The desired limit is 30 characters.
  3. The 3-second rule. Optimize your copy so that all you take is  3 seconds to read the relevant information. Three seconds is the highest time people devote to reading emails on mobiles. Its sounds less, but as a matter of fact, it is time enough for someone to take action.
  4. Use your pre-header text space wisely. More importance should be to the pre-header than the subject line in mobile inboxes. Ensure the reader knows the mail is from you, without a doubt.
  5. Vertical AND horizontal. You can read emails on phones in two ways, so optimize accordingly.
  6. Easily readable fonts help a lot more on mobile than on desktop. Chuck the fancy text.
  7. Limit the use of big size pictures. Firstly, it most probably won’t open, and with data saving techniques on phones, they stand little to no chance. So, make it count.
  8.  Focus on your CTAs and make it easy to click.    

10. Emails compatible for Apple iWatch

There is a smart way to ensure that your emails open on the Apple Watch. It is a smart move since wearable technology has become increasingly popular and engagement would increase manifold if you can make the wearer see your emails on their watches.

How to do it?

HTML emails typically contain two parts—HTML (technically with a Content-Type of text/HTML) and

Plain Text (text/plain). Apple sent an mail to customers recently, and they used the third part: text/watch-HTML.

It is an additional code in the HTML that is recognized by the Apple Watch. It is going to a rich text version of your original version, but you cannot get a multi-column format. The Watch in itself is not able to display HTML and so after the addition of code; it automatically changes it into rich text format.

Apple has always been at the forefront of innovation. Another keenly anticipated change will be the introduction of Siri activated headsets that in sync with Apple phones and Watches. It means that all emails delivered to the phones/watches shall be read out to the recipient through Jawbone technology headsets.

11. Behavior-based marketing

Data has always been an essential element of any marketing. It is important to note that data gives us insights that can help us in fine-tuning marketing campaigns.

The ‘customer journey’ was the catchphrase of 2021 and now, we have to ensure that email marketing and other tools should be aligned to this journey to make it easier, faster, and fulfilling for the customer.

Data helps immensely on this front. A cross channel approach, integrating data from all the interactions your customer had with you, and gleaning information from these is the need of the hour. It can boost your marketing message and help you in connecting with the customer.

How can you email campaigns based on behavior?

  1. Segment your target audiences based on behavior metrics. Data segmentation plays an important role here. 
  2. Capture the behavioral data at every point of interaction. Adding to the usual aspects of data collection, you can always look for various other opportunities such as offline and mobile data interactions such as calls to call centers check-ins, coupon usage, and and trackable dynamic QR code scans to collect, track, and segment data to understand user behaviour.
  3. Automation can be a powerful tool here. Automate behavioral triggers for immediate responses.
  4. Relevancy of messages is essential while using behavioral targeting. Irrelevant messages can mess your campaigns.  

A quantum leap for email marketing can happen sooner than we expect. Email intelligence and machine learning are growing by leaps and bounds.

Location-based marketing can take a significant step forward, such as sending out an email as soon as a prospect is closer to your shop or promoting sunscreen when it’s hot-automatically.

It is the future of predictive email intelligence and the more we prepare ourselves, the better prepared we are for the inevitable.  

12. Data-driven campaigns

To run cross channel campaigns, personalization, or to developing robust buyer personas, data is the key. Implementing data collection and data analysis can mean the difference between a full disconnect or a signup.

Use data to fine-tune your segments; understand which touchpoints are working well with a particular set of customers and also for personalization.

A key example of this can be as follows- when you are watching the football World Cup on your connected TV; you will set mails from ESPN, the official broadcaster. It will be at the top of your email inbox.

As soon as you step out to your closest convenience store where you have signed up for their marketing program, your inbox receives your shopping list, updated on your account and with a shopping coupon.

It is the next level of data-driven marketing that takes advantage of multiple touchpoints such as location, the current state of living and it uses much information that was left unutilized before.  

13. Hyper-Personalization

Personalization was a buzz word a couple of years back in the email marketing sector. Today, it still is, but it has progressed a lot over these years.

A dear first name email just doesn’t cut it anymore. Hyper personalization requires you to take advantage of all the data that is available to you. To begin with, you should be collecting the right data.

For example- when you get an opt-in; send out a survey that asks the subscriber for their location, preferences, and likes. It gives you such a great source of fodder for creating original and highly targeted campaigns.

Use it to segment, divide, and create responsive templates that are to the liking of the customer.

Appending or enhancing your database is another secret that email marketers use to improve the value of their emails. You get a plethora of information today about your prospects quickly. Use this to promote interaction and target them directly. 

Personalization helps not just in creating an impression in the mind of your prospect; it helps in building a relationship with them. It can help with customer retention and genuine referrals.

How you can reach the next level of personalization?

  1. Have a customized email frequency.
  2. Predictive engagement with personalized emails.
  3. Re-engage customers who are not responding via mail by optimizing your reach through other channels.
  4. Location-based dynamic content- content that changes based on the location of the opening
  5. Whether- content is tailor-made to serve the products or services for that particular time.
  6. Deadline focused time-bound campaigns have a ticker that updates in real-time, each time they open the mail.
  7. Device-specific content and offers

Design your way to success

Hybrid designs that are fluid will become the new standard for email template design. It is moving in progression with web 2.0. Everyone wants to have a seamless experience.

When you are getting an immersive experience on websites, it should translate to the email template too. Boring HTML designs are passé, and it is time to take advantage of better graphics and high-quality pictures.

Another experimental concept that is gaining traction today is the use of animation and interactive elements. Even though technology updates to email clients have not backed it up, it is going to be a big part of the evolution of email marketing.

As we are looking out for trends, this seems to be the biggest one yet, and it would be good to start to welcome 2023 by starting working on it soonest possible.

Kinetic emails are the new buzzword in the email marketing sector today. As with any innovation, it has its fair share of naysayers. With the design, it is always challenging to break the mold and do something innovative.

Designers today, due to technological constraints in email clients, always design according to the lowest common denominator. Kinetic mail is trying to overcome.

Use Kinetic emails to impress

Kinetic mails send interactive mails just by using HTML and CSS. Now that statement is a disruptive one for sure.

B&Q retail was the first company to send out Kinetic mails in 2014. It caused much excitement in the otherwise dull industry-design wise. Their emails contained a carousel with multiple thumbnails that would show various images over the primary image when users hovered over it.

When a non-compatible client received this email, they would get another layout, and they could see all the content.

Oracle, which created this type of email, was lauded as a trendsetter in the industry. The only issue comes from the tech compatibility of the major email clients as they have always been sluggish in adopting newer technology. 


In the end, it is about capturing the attention of the customer. It means it is paramount to keep it simple, short, and utterly irresistible. Content and context will always play a pivotal role.

Great subject lines, compelling CTAs, and landing pages that look like they are handcrafted are all significant parts of the equation, and these will never change.

An excellent copy will always be exciting and using it in collusion with all the trends are your best bet at acing the email marketing game. An email will take us to territories unknown, just as it has over these years. It will change as per the convenience of the user.

Email marketers should take this as a sign of the times to come and take it upon themselves to aggressively pursue these changes to stay ahead of the competition.