ERC (Enhanced Resource Centers)

Outsourcing/Offshoring

Headquarters: 8014 Bayberry Rd, Jacksonville, FL, United States, 32256

Phone: (904) 680-2591

Website: www.ercbpo.com

Founded: 1999

Employees: 201-1000

Stock Exchange: NA

SIC Code: 7322

About ERC (Enhanced Resource Centers)

ERC is a leading global business process outsourcing provider of customer experience solutions. We are a full service, end-to-e ... nd contact center provider for every aspect of the customer lifecycle. Across domestic, nearshore, international locations, we are one powerful team, dedicated to delivering the best customer experience and results possible on behalf of our clients. It’s not a mission statement. It’s an unwavering commitment from each one of us. So whether we’re providing recovery, customer care, technical support, market research or any other customer experience service, we’ll continue to invest in technology, tools and talent, while leveraging best-in-class analytics and business intelligence. We won’t just check the boxes. We’ll keep pushing, keep innovating, enhancing our services, so we can enhance the lives of those we serve. ERC Fast Facts: •Founded in 1999 •Headquartered in Jacksonville, FL •Nationally Licensed and Bonded in all 50 States •Minority Owned Business with NMSDC certificate •Co-Founders, Kirk Moquin and Mark Thompson, were awarded the prestigious Ernst & Young Entrepreneur Of The Year® 2010 Award in the Financial Services category for the state of Florida •ISO 27001 Certified •PCI Certified •Data network managed by Fidelity Information Systems in CAT5 rated COLO bunkered facility Specialties: Omnichannel Customer Experience Delivery, Domestic, Nearshore and Offshore Contact Centers, Customer Acquisition, Customer Care, Technical Support, Recovery/Collections, Surveying and Market Research, Industries served: Financial Services, Telecommunications, Retail, Media and Entertainment, Utilities. Show more

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Frequently Asked Questions Regarding ERC (Enhanced Resource Centers)

Where are ERC (Enhanced Resource Centers)’s headquarters?

ERC (Enhanced Resource Centers)’s headquarters are in 8014 Bayberry Rd, Jacksonville, FL, United States, 32256

What is ERC (Enhanced Resource Centers)’s industry?

ERC (Enhanced Resource Centers) is in the industry of: Outsourcing/Offshoring,Retail,Financial Services,Utilities,Market Research

What is ERC (Enhanced Resource Centers)’s phone number?

ERC (Enhanced Resource Centers)’s phone number is (904) 680-2591

What is ERC (Enhanced Resource Centers)’s official website?

ERC (Enhanced Resource Centers)’s official website is www.ercbpo.com

What is ERC (Enhanced Resource Centers)’s SIC code?

ERC (Enhanced Resource Centers)’s SIC: 7322

How many employees are working in ERC (Enhanced Resource Centers)?

ERC (Enhanced Resource Centers) has 201-1000 employees

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